Member Benefits

Meducation was designed as a different kind of healthcare system for members with high expectations of their healthcare providers.  Unlike some specialty practices, there is no annual fee.  Meducation offers a variety of services, and fees are based on services rendered.  However, as a member of the practice, you will have the following standard benefits with no additional fee:

Descriptions of Standard Benefits

Membership Interview:

All prospective members will have a 10-15 minute interview with Dr. Hersch.  The interview is not a medical examination; the purpose of the interview is to discuss your expectations for your personal physician and Dr. Hersch’s expectations for you as a member of Meducation.

Website Access:

You will have access to the Meducation Website, and the “Members Only” section of the website.  The Members Only portion of the site has a “Physician Updates” page where Dr. Hersch posts common questions and answers as well as recent research findings, reminders, and updates.

General email to the office:

All members have access to email (as well as telephone) for communication with the office for general business.  If you want appointments, have billing questions, etc., you can email the office.  This general email is not intended to be used for confidential health information.

Patient Results Network:

Patient Results Network is a secure phone messaging system for physicians.  When you have diagnostic tests done, Dr. Hersch will provide you with an access code for a private voicemail box on the system.  After he receives the results of diagnostic tests performed, he will record a private message in your voicemail box.  You can retrieve your voicemail 24 hours a day for 7 days after the message has been left.  If you have questions about the results (or message), you can make an appointment to discuss the results either in person or using Easy Access.

Same Day Scheduling:

Although some appointments (such as your Meducation Assessment) will be scheduled in advance, some appointment times will be held open each day for same day scheduling.  This will allow you to be seen the same day you call (assuming appointments have not already been filled). 

Member Chosen Appointment Length:

Patient centered care and patient centered decision making assumes that you are as important in the healthcare process as is the physician.  When scheduling visits for Meducation and preventative care, you can determine how much consultation time you wish.  With follow up visits for acute and chronic illness, insurance billing is based on complexity rather than time.  Meducation allows you to determine how complex your concerns are and will allow you to assist in determining how much time to schedule.  For example, if you are having an allergy flair-up, a 15 minute appointment would be sufficient.  However, if you have uncontrolled diabetes, and have started a new blood pressure medication which is causing troublesome side effects, an appointment lasting 30 minutes or longer may be more appropriate.

Medication Plans Based on Formularies:

Prescription drugs are expensive, and even those with good prescription coverage often have formulary constraints.  With his patient centered philosophy, Dr. Hersch will review your insurance formulary with you to see if the medications with the least out-of-pocket expense to you are good options for your treatment.

If this sounds like the kind of practice you want, contact us for an interview.